With 140 million active users and 340 million Tweets per day. Twitter is an important social media tool for humanizing your brand and interacting with your customers. People are already talking about your business, competitors or industry on Twitter, why not join the conversation.
Using Twitter for your business is the perfect way to practice good customer service through social media. A lot of complaints and compliments come up on Twitter. It gives you the opportunity to respond to your customers. You can right your wrongs and share positive stories to your fans by retweeting.
Twitter offers many advertising opportunities as well; from promoted tweets and promoted trends to promoted accounts. Consult with media junction®'s social media experts to determine what might be right for your business.